Do you have a question?Here you'll find all the most common answers.And if you don't find what you're looking for, write to me: I'll answer you directly.

Shipments

Shipping is always free on all orders.

We prepare orders within 24/48 business hours.

Delivery generally takes 2–4 business days.

Payments

We accept cards, PayPal, Klarna (3 installments), and cash on delivery.

Yes, all transactions are protected by certified security systems (SSL).

Caskets & products

It's not a single piece of jewelry. It's a treasure chest: a pre-designed and matched set.

Yes, they are available in limited quantities or as unique pieces.

Yes, our jewelry is made of 925 sterling silver and gold, materials also suitable for sensitive skin. They are nickel-free.

Returns & Support

Yes, you can request a return within 14 days of your order's delivery.

If you need to make a return, write to me and I will explain everything step by step.

I want you to feel confident in your purchase.

If your jewel arrives damaged or has a defect, contact me immediately: together we will find the best solution.

You can write to me directly on Instagram or WhatsApp at 3333452437: I always respond directly and quickly.