Shipping & Returns
Shipping
The cagnanioreficeria.com store ships throughout Italy.
The cagnanioreficeria.com store ships throughout Italy.
The cagnanioreficeria.com store will only deliver to the user's home address, provided at the time of purchase.
Shipping costs are free for orders over €79 and are explicitly highlighted when placing the order.
Shipping costs are free for orders over €79 and are explicitly highlighted when placing the order.
Free returns on all non-personalized items
You can return all non-personalized items free of charge within 30 days from the date of delivery of the order.
If you are not completely satisfied we will be happy to refund you in full or exchange the non-personalized item for another.
Our policy lasts 30 days. If 30 days have passed since your purchase, or you want to return a personalized item, unfortunately we cannot offer you a refund or exchange.
Conditions
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Additional non-returnable items: gift vouchers
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.